Government bodies and healthcare institutions recognize the need to modernize existing systems and operations to better serve their communities.
The COVID-19 pandemic has further accelerated the need for digital reinvention and adoption of new healthcare technologies. Known vulnerabilities have been amplified and leaders are moving quickly to build resilience into their operating models. As priorities evolved during this complex global health crisis, new and sometimes unforeseen collaborative ventures have had great impact.
We support the healthcare industry and those who deliver healthcare services, by building workflows and applications that reflect the present reality, drive improvements in cost and quality, strengthen scalability and cross-regional collaboration while improving privacy and outcomes. We offer a unique combination of advanced no-code capabilities to help realize impactful change, services to digitally transform organizations, and the ability to implement at scale, with the support of trusted partners.
The reliance on legacy systems can limit healthcare institutions in their ability to deliver care and benefits. Leaders are now confronting these older systems and seek to incorporate new technologies. Technologies like no-code, cloud infrastructure, etc. allow them to break down workflows into discrete building blocks and determine what can easily be moved to the cloud and what must remain in the current IT environment.
To reinvent and emerge stronger, healthcare institutions start embarking on full-scale digital transformation. They move past the scope of introducing new technologies with the objective of improving existing service delivery models. Instead, they are making a shift towards redefining processes and workflows to enable broad-scale collaboration, greater efficiency and flexibility. Public sector leaders seize the opportunity to become more responsive and resilient in three key areas:
• Improve citizen engagement and access to services
• Unlock the full value of their data
• Transform core operations and modernize systems
Perhaps more so than any other place in the world, public healthcare providers in the Nordics, act as a safety net to society. Their ability to respond to sustained and potential future threats, while continuing to effectively deliver services to citizens, is paramount. Employees and leaders in these organizations bravely embrace this extraordinary responsibility. We aim to support their mission to serve, by applying design thinking, agile no-code development, process automation and digital reinvention to emerge smarter.
Improving the lives and health of citizens begins with increasing trust and engagement. To build trust, citizens must know and believe that their data and privacy are protected. They need to know that the data collected on them is structured, accurate and available only to those who are authorized to see and use it.
To facilitate confidence among citizens, government leaders can increase engagement by improving their access to services. They can make accurate and relevant data available at scale through new technologies, such as no-code based services and applications, hosted in secure cloud environments, provide anonymized analytics to improve data insights and learning, and ensure seamless transfer of data between regions in accordance with the patient's consent.
A good example of using technology to improve the credibility and trust among citizens, is RH’s implementation of Photologic – a next-generation patient photography application for capturing high-quality patient images in accordance with modern privacy laws.
Public sector leaders are increasingly focused on how to unlock the value of their data, and put it to good use as they embark on digital transformation. The need to adapt quickly when faced with a crisis has emphasized the need for secure collection, organization and storage of data, and the importance of breaking down silos, making accurate and relevant data seamlessly accessible across the organization or region for that matter. Efficient data collection and anonymized analytics can help authorities identify crucial patterns and behavior, improve knowledge accumulation and education.
The healthcare industry is becoming more distributed and complex. To adapt, hospitals, clinics and private care providers will need to embrace cloud infrastructure and open systems that allow for sophisticated analysis of multiple data streams and the development of patient-centric services. They must be able to view processes as end-to-end flows rather than simplistic hand-offs, embrace more risk (as appropriate), move at higher speeds, and engage in partnerships to drive innovation. All of this is easier said than done for institutions equipt with old legacy systems, processes, and operating models that were optimized for a brick-and-mortar world.
Healthcare leaders are finding a clear path forward though. In order to facilitate operational transformations, more and more leaders are looking to low- and no-code platforms, allowing them to deploy secure applications in the cloud, creating impactful change faster than ever.